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About the Book

Conflict and Resolution

Front Cover - Conflict and Resolution

Second Edition

Barbara A.Nagle Lechman

2008. 186 pages. Paperback. ISBN: 978-0-7355-6732-0.
Instructor’s Manual with Test Bank and PowerPoint slides.
(Ancillary materials also included on CD-ROM.)

About the Book

Conflict and Resolution, Second Edition, provides students with a working knowledge of the major forms of Dispute Resolution. Through the use of hands-on exercises and role-playing scenarios, theory is put into practice, allowing students to translate lessons learned into true-to-life situations.

This newly revised text offers:

  • an overview of Negotiation, Mediation, and Arbitration
    in a short, accessible book
  • well-designed pedagogy for the paralegal
    students, including chapter summaries and exercises
    designed to engage students in application of what
    they have learned
  • roleplays to allow students to experience how
    the theories of dispute resolution are used in practice
  • ethical issues thoroughly covered

The Second Edition includes:

  • an even clearer presentation of the three major
    approaches to Mediation: facilitative, evaluative, and
  • improved Instructor’s Manual, with more
    student-centered pedagogy
  • on-line Negotiation and Mediation
  • new topics, including restorative justice and
    victim/offender mediation
  • expanded materials on arbitration an expanded
    chapter on Conflict, including different
    conflict styles

The book is part of a comprehensive teaching package that includes PowerPoint slides and an extensive Instructor’s Manual featuring:

  • sample syllabi
  • additional role plays for instructors to use in class
  • a Test Bank of exam questions

Designed with the student in mind and revised to further support that commitment, the Second Edition of Conflict and Resolution leaves students with a firm understanding of Negotiation, Mediation, and Arbitration. The supporting materials aid instructors in the practical application of lessons learned while accompanying PowerPoint slides and Test Bank will prove to be invaluable resources.