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Conflict and Resolution

Summary of Contents

  1. Introduction
  2. Conflict
  3. Negotiation
  4. Mediation
  5. Arbitration
  6. Other Forms of Dispute Resolution
  7. Policy, Ethical, and Practical Issues

    Appendix A. Standards of Conduct for Mediators
    Appendix B. Code of Ethics for Arbitrators in Commercial Disputes
    Appendix C. Example of Med-Arb